Frequently Asked Questions

How do I book a picnic?

Please send an email to allthingspicnic@outlook.com or contact 0449 202 701. Contact us for any questions and we’ll be more than happy to help.



How do I pay for my picnic?

Our preferred method of payment is by direct bank transfer. A 50% deposit is due at the time of booking to secure picnic and the remaining 50% balance is due 2 days before the event.



How much notice is required?

We require at least 4 weeks’ notice however the more notice you give us the better.



What happens if it rains?

The weather can be unpredictable at times but don’t let this ruin your day! We have a range of options for you if the weather isn’t looking great. We suggest having a backup plan, this could be held at an indoor venue, someone’s house or in an undercover pergola/porch area. Alternatively you can reschedule your picnic for the next available date.



Do you cater for special dietary requirements?

Yes, we certainly do. Please advise us of any food allergies or dietary requirements prior to booking. Please note: Halal/ Vegetarian/ Vegan/ Dairy Free/ Nut Free options are available



Can I hire the picnic set up without with platter and drinks?

Yes, absolutely. Please get in touch with us at allthingspicnic@outlook.com or 0449 202 701 for pricing.



What is your cancellation policy?

* More than 12 days notice: We are happy to provide a full refund, relocate or reschedule your picnic * Less than 12 days notice: A 50% cancellation fee of the total booking will apply. We're happy to provide a credit note to use for future events. The remaining balance will be refunded. * Less than 4 days notice: No refund given due to bad weather or change of mind



Some questions you might have in mind